GOODNEWS: CBN SET TO RESOLVE USSD DISPUTES IN 3 DAYS,
GOODNEWS: CBN SET TO RESOLVE USSD DISPUTES IN 3 DAYS
GOODNEWS: CBN SET TO RESOLVE USSD DISPUTES IN 3 DAYS
The Central Bank of Nigeria (CBN) during the last weekend directed
all commercial banks to resolve the issues arising from use of Unstructured
Supplementary Service Data (USSD) channel within three days.
During the Executive
meeting forum organized by Finance Correspondents Association of Nigeria
(FICAN) in Lagos, CBN Director, Banking & Payment Systems Department, ‘Dipo
Fatokun, said such resolution will help build more confidence in the payment
system and bring more people into the financial services net.
They want further to elaborate that the provisions of the
regulatory framework for USSD such as the authentication measures for
transactions, International Mobile Subscriber Identity (IMSI), Date of SIM
Swap, Date of Device change, International Mobile Equipment Identity (IMEI),
among others, were meant to make the channel more effective.
Fatokun, who was represented by Assistant Director, Banking
& Payments System Department, Taiwo Oladimeji, said maximum USSD
transaction limit remains N100, 000 per customer per day, adding that any
amount above that requires the customer to execute indemnity at the bank.
Speaking on the theme, “Half-Year Review of Developments in
the E-Payment Industry and Customer Protection”, Fatokun said: “USSD
transactions above N20, 000 require two-fac- tor authentication (2FA). No USSD
financial service should be activated for customer unless the deactivation
mechanism is put in place with effect from October, 2018. In addition, CBN is
currently working to properly structure and formalize the sandbox arrangement
in Nigeria by collaborating with some infrastructure providers like the Nigeria
Interbank Set- element System (NIBSS) to interact with Fin Techs.”
Fatokun added that the financial system is undergoing
transformation through technology, adding that it is not only peculiar to the
financial services sector but all sectors of human endeavors.
“We are seeing new operators with technology savvy, more
efficient models, and collaborations among new entrants as well as established participants
in payments systems in ways that exhibit regulatory challenges. To meet the
challenges, some countries have adopted regulatory sandbox approach, which is
not to- tally novel to CBN. We are, however, working to properly structure and formalize
the sandbox arrangement in Nigeria by collaborating with some infrastructure
providers to interact with Fin Techs,” he said.
He said a well-functioning National Payments System (NPS) is
crucial to the financial sector de- velopment as it increases confidence in the
financial sector by ensuring a cred- ible, reliable and efficient payment
system. He added that in recent years, the Ni- gerian payment landscape has
experienced a lot of innovation, bursting with enterprise and reaching the
unbanked and undeserved.
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