How To...
Check out the many ways you can fix an iPhone that can't connect to Wi-Fi.
Check out the many ways you can fix an iPhone that can't connect to Wi-Fi.
In
most cases, connecting your phone to a Wi-Fi network can be accomplished with
some simple troubleshooting steps, though in some cases more advanced
techniques are needed. Check out the many ways you can fix an iPhone that can't
connect to Wi-Fi. Try these solutions – from simple to complex – to reconnect
your iPhone to Wi-Fi and get back to high-speed internet access.
Turn On Wi-Fi
The
first rule of tech support is to confirm the thing you're trying to fix is
turned on. In this case, you may simply need to turn on Wi-Fi on your iPhone. Using Control Center to turn on Wi-Fi is easiest. Just swipe up
from the bottom of the screen (or down from the top right, on the iPhone X,
XS, and XR) and tap the Wi-Fi icon to activate it.
While
you are in Control Center, look at the Airplane Mode icon near the Wi-Fi icon. If your iPhone is
in Airplane Mode (maybe you accidentally left it that way after a recent trip?),
your Wi-Fi is disabled. This could be the cause of your problem. Another tap to
disable Airplane Mode and you're back on the network.
Is the Wi-Fi Network Password Protected?
Not
all Wi-Fi networks are available to the general public. Some,
like those at businesses and schools, are reserved for use by only certain
people. These networks use passwords to prevent unauthorized users from
connecting to them. You can tell which networks are password protected because
they have lock icons next to them on the Wi-Fi settings screen.
If
you're having trouble connecting to a Wi-Fi network, go to Settings > Wi-Fi to see if the Wi-Fi network you're
trying to use has a lock icon next to it. If it does, you can request a
password from the network owner (easy if you're at a coffee shop, for example)
or look for an unlocked network.
If
you have the Wi-Fi password but are still having trouble, tap
the name of the network that you can't join and tap Forget This Network on the next screen.
Then
go back to the main Wi-Fi settings screen and select the network again, enter
the password, and tap Join.
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